Privacy & data handling
Last updated September 28, 2026
Report Rescue is operated by Orbits. We use your report to generate the review you request. Your files are not published or added to a public library. Only upload material you have permission to share.
Reports and review results
Your PDF or screenshots are held temporarily in server memory and sent to a third-party AI processing service. We do not save uploaded reports or generated reviews to a database. Request buffers are cleared after processing or failure. Your review remains in your browser until you leave or start another review; save a copy if you want to keep it.
Processing providers
We use service providers for hosting, AI processing, analytics, and contact requests. They receive the information needed to provide those services and may process it outside your country, including in the United States. We request that AI responses not be stored as application state. This does not mean zero retention: the AI provider may retain API content in security and abuse-monitoring logs for up to 30 days by default, with exceptions for legal or safety requirements. API content is not used for model training by default.
Optional contact requests
If you separately request a follow-up or express interest in a pilot, your work email, client-count range (if asked), feature interest, campaign information, form location, and a request reference are sent to our team's contact inbox. Your report, quotes, and rewritten narrative are not included. Contact records remain according to the inbox's retention settings, until removed. These requests do not purchase a feature, subscribe you to a newsletter, or email you a copy of your review. For the reporting-help forms, we temporarily keep protected hashes of your email and network address, with request status and counts, to reduce duplicate requests and abuse. These entries expire after one hour and are removed during subsequent requests or when the server restarts.
Usage information
We measure visits, review attempts, completed responses, and viewed results. Report contents, filenames, and source quotes are not included in analytics. A random identifier is kept in your tab's session storage. We store a protected hash of your network address and attempt timestamps to enforce review limits. These records become eligible for deletion after 48 hours and are cleaned up during subsequent requests. We keep cumulative usage totals to manage the review allowance. Separately, we retain a random review reference, completion timestamp, selected language, and internal-test flag to count successful reviews over time. These completion records contain no IP address, email, filenames, report contents, or generated review, and are kept until the service is retired or the records are deleted. These records contain no uploaded files or review text. Hosting and analytics providers may also process connection information and operational logs.
Language preference
We use your browser’s language preferences to select an available language on our homepage. Changing the language selector saves your choice in a first-party preference cookie for up to one year. This does not enable analytics or advertising tracking.
Optional Google measurement
If you choose Allow in our cookie notice, we use Google Analytics, linked to our Google Ads account, to measure visits, completed reviews, follow-up requests, and which ads bring visitors. Google receives cookie identifiers, browser and device information, page and campaign information, and connection information such as your IP address. We do not send your uploaded files, filenames, report contents, email address, or generated review to Google Analytics. We have disabled advertising personalization for this setup.
Google tracking stays off unless you allow it. Closing the notice, waiting for it to disappear, or continuing to browse does not give consent. You can use the review tool without allowing Google tracking. Use Privacy settings at the bottom edge of any page to change or withdraw your choice. We honour Global Privacy Control by keeping Google tracking off. Your choice and its date are stored in your browser for up to 180 days; Google measurement cookies are also configured to expire after 180 days. Withdrawal stops future measurement and clears our Google measurement cookies; it does not automatically erase information previously collected by Google. Learn how Google uses information from sites that use its services.
Embedded tools
When you use Report Rescue on another website, your upload is submitted directly to our service. We do not provide your report or review to that website through the embed. The surrounding website may have its own privacy practices. Our optional Google measurement choice also applies within the embedded tool, where your browser permits it to be stored.
Your choices and questions
You can choose not to upload or decline optional contact. We use reasonable safeguards, but no online service can guarantee absolute security. To ask about your information or request removal of a contact record, email hello@heyorbits.com. We may need to confirm your identity before acting on a request.